Welcome to North East Tours. These terms and conditions outline the rules and regulations for the use of our website and the services we offer. By accessing this website and booking our services, you agree to comply with these terms and conditions.
Introduction
These terms and conditions govern your use of this website and your relationship with North East Tours. By using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions, please do not use our website.
Booking and Payments
All bookings are subject to availability and confirmation. A deposit of 50% of the total tour cost is required to confirm the booking. The remaining balance must be paid 30 days before the start date of the tour. Payments can be made via bank transfer, credit card, or other accepted methods.
Cancellation and Refunds
Cancellations must be made in writing and are subject to the following charges: More than 30 days before the start date: Full refund minus any non-refundable expenses. 15-30 days before the start date: 50% of the total tour cost. Less than 15 days before the start date: No refund. In case of a no-show, no refund will be provided. Refunds will be processed within 14 days of receiving the cancellation notice.
Changes to Bookings
Any changes to bookings must be communicated in writing. We will try to accommodate changes but cannot guarantee availability or the same rates. Additional charges may apply for changes to bookings.
Travel Documents
Clients are responsible for ensuring they have valid passports, visas, and other necessary travel documents.
Health and Safety
Clients are responsible for their own health and safety during the tour. It is recommended to have travel insurance that covers medical expenses and trip cancellations. Clients must inform us of any medical conditions or dietary restrictions in advance.
Liability
North East Tours will not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from the use of our services. We are not responsible for any delays, changes, or cancellations caused by natural disasters, weather conditions, strikes, or other events beyond our control. We will not be liable for any loss, theft, or damage to personal belongings during the tour.
Conduct
Clients are expected to behave respectfully towards other travelers, guides, and local communities. We reserve the right to remove any client from the tour if their behavior is deemed unacceptable.
Use of Website
You may view, download, and print pages from our website for personal use, subject to the restrictions below. You must not: Republish material from this website. Sell, rent, or sub-license material from this website. Reproduce, duplicate, copy, or otherwise exploit material on our website for commercial purposes. Edit or modify any material on the website. Redistribute material from this website, except for content specifically and expressly made available for redistribution.
Intellectual Property Rights
Unless otherwise stated, we own the intellectual property rights in the website and material on the website. All these intellectual property rights are reserved.
Privacy Policy
We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.
Changes to Terms and Conditions
We reserve the right to revise these terms and conditions at any time. Changes will be posted on this page, and your continued use of the website will signify your agreement to the revised terms.
Contact Information
If you have any questions about these terms and conditions, please contact us at:
Email: ansuman.mazumdar@ne-tours.com
Phone: (+91)-6002389472
Address: Above Hyundai Showroom, Kushan Plaza, GS Rd, Ganeshguri, Guwahati, Assam 781006
By using our website and booking our services, you agree to these terms and conditions. Thank you for choosing North East Tours for your travel needs.